TMS Course Enrollment Session Name Error

Greg Greiner January 21, 2019 No Comments

We are very sorry to note, but at this time we are having an issue with new sessions of courses created utilizing a session name previously utilized on other courses.

An example to explain: Let’s say I have an enrollment for DC Theory, Level I, 2nd Ed. called: 1A4 2018-19 that was completed early last week (or really any time in the past).  Now this week I try to create an enrollment in Conduit Fabrication, Level I, 2nd Ed. for the same or different group of students.  When I try to use the same session name of, 1A4 2018-19, the system will not allow me to place it in the cart and displays the error above.

This is not how the system is designed to work.  You should, and have always been able to use the same name across different courses.  The correct rule is that you may not use the same name for sessions of the same course.  At this time, this rule is jumping across courses.  We are aware of the issue and working to clear it.  We are very sorry that we are experiencing this bug.

A poor work-around is:

In the example above, use a name for the session that you have never used before in any course, then after submitting the course, edit the session and name it what you wanted using the cog and clicking Edit Session Name.  This is not at all a preferable solution.  It is just a work-around until we fix this bug.

There is no issue with adding users to existing sessions or creating new sessions using unique names to your training location.

I will post again as soon as we have this issue resolved.  The team is actively working on it right now. We know how important it is this system runs as it should and are very sorry for this inconvenience.

IBEW/NECA Annual Survey – 2018

Greg Greiner November 29, 2018 No Comments

It’s that time of year again, Annual Survey time!  Yesterday, Executive Director Todd Stafford sent an updated Broadcast Memo to all Inside and Outside programs that the surveys are ready for completion.  These surveys are carefully crafted for the industry by our leaders to prepare and make the best decisions for the industry.  Read on for a review of the Memo, the need, and how each program is to obtain access for completion. (more…)

11.26.18 LMS Application Down and Back Up

Greg Greiner November 26, 2018 No Comments

The LMS Application became unresponsive at 3:15pm Eastern, on Monday 11.26.18.  Just before 5pm Eastern the team was able to restore the functionality to normal.  Teams were swarming the issue from the moment it occurred and will continue to monitor it as always.

We are very sorry for the inconvenience this issue has caused and are acutely aware how vital this system is to run optimally at all times.

If or when more any information is available for sharing we will post here as soon as we have it.

 

LMS Down 11.26.18

Greg Greiner November 26, 2018 No Comments

Just after 3:15pm Eastern we saw the LMS Application begin to act unresponsive.  At the time relatively few users were on the system — Meaning there was not any kind of load based antagonist.  All support teams are actively engaged working to resolve the issue.  We are very sorry for the inconvenience this is causing.

Thank you greatly for your patience as we work to resolve the problem.

At Long Last – Activity Reporting & Improved Course and Report Organizing

Greg Greiner November 7, 2018 No Comments

Are you an instructor assigned to access many LMS courses?  Have you taught the same topics for more than a few years?  Have you ever wondered how students performed on the interactive content available in the LMS?  A yes to any of these questions means recent LMS updates were aimed at helping you. From SCO reports to improved UI/UX in the My Courses and Sessions Report areas, the fall 2018 LMS updates were designed to help every instructor spend more time doing training and less time doing navigating. (more…)