Designing a training plan that balances course requirements with a realistic timeline shouldn’t be a headache. We’ve launched the Curriculum Scheduling Tool to help you build professional, data-driven schedules in minutes.
Exploring the New Forget User Feature: The Why & the How
To meet evolving industry standards and ensure rigorous FERPA compliance, we are implementing updated protocols of handling student data. The new Forget User feature addresses general privacy concerns by providing enhanced control over sensitive information. (more…)
LMS Update
Happy Friday! The start of 2026 has brought some solid improvements to the LMS—both under the hood and right in front of you as an instructor. One recent update stood out as particularly helpful, and we think it’s worth a closer look.
Improved Visibility in CML Progress Reports
CML Progress Reports have been updated to give instructors a more complete picture of their class.
Progress Reports will now include students whose course access is set to begin on a future date. Previously, these students were not visible until their access became active, which could make rosters and progress checks feel incomplete or confusing.
What’s changed:
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Students in a session/course with future-dated access now appear in CML Progress Reports
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These students will show no progress yet, which is expected until their access begins
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Once their access becomes active, progress will track normally
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What this means for you as an instructor:
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A more accurate view of your full class roster
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Fewer questions about “missing” students in reports
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Better planning and communication before a class or term begins
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This update improves transparency and helps instructors understand who is enrolled, who is active, and who is scheduled to start—without guessing or waiting for access dates to arrive.
Steve Harper – Director – LMS
ICA License Stacking is LIVE!
HUZZAH! Effective today, February 5, 2026, TMS administrators can assign consecutive ICA licenses to instructors without interrupting access. Training centers no longer need to wait for an existing license to expire before assigning a new one. This updated workflow allows a new license to be assigned in advance, ensuring continuous access with no gaps.
Jim Stover | Director | Training Management System
Add a 2nd MFA Delivery Method to Bulletproof Your Login Experience
Recently, some major email service providers experienced technical difficulties that may have delayed or prevented the delivery of Multi-Factor Authentication (MFA) codes.
Please be advised that these disruptions originated with the external email providers and were not caused by an issue within our internal systems. Most services have now stabilized, and you should be able to receive these security codes as usual.
Did you know the LMS has the ability to deliver MFA codes via SMS text and Authenticator app as well as email?
Post CML Update – What to Know
I wanted to follow up as we near the completion of the CML Module Update.
As a consequence of the update, users who have already been in a particular module will see a slide asking them if they want to resume or restart.
If they select Resume, the slide in the module will not do anything.
They must click Restart to reset the module.
Here is an example of the first slide asking to Resume or Restart (notice how Restart is really small and at the bottom?). Clicking the big white Resume button will take them to this next slide where the Yes and No buttons do absolutely nothing. (See screenshots)
Users that encounter this situation need to close the module, relaunch it and select Restart. This will only need to be done the first time a user accesses one of the replaced modules.
This does not affect module completion. If the module was complete prior to the update, the completion status will be retained.
Also, anyone who gets a blank screen, garbled data, or anything else out of the ordinary should try the following:
- Log out of the LMS
- Clear their browser cache completely. Not just the data for the LMS. You can find instructions HERE
- Select all time, not just a specific timeframe. ALL historical data must be cleared.
- Make sure that Data and Cookies at a minimum are selected.
- Close and restart the browser after the cache is cleared.
Continue to watch this space if additional idiosyncrasies are found.
Jim Stover | Director, TMS
Navigating the Upcoming CML Software Update
🤝 Navigating the Upcoming CML Software Update
I’d like to take this opportunity to follow up on the LMS notice regarding the upcoming update to the CML course modules. While these technical updates are a necessary part of maintaining a robust learning environment, I understand they can occasionally cause confusion for both you and your students. This update has been scheduled during what is a historically slow period of LMS activity to minimize the disruption, but I understand that it will potentially negatively impact certain students. This is the underlying reason for providing additional lead time for you and your students.
I want to inform you, the instructor, our first line of communication with the students, about why we do these updates and how you can best support your students through the process.
New Spanish Language Courses Available! – Thanksgiving Edition 🦃
Happy Thanksgiving Everyone! (more…)
Getting Under the Hood with Data Analytics – NEW FEATURE
Effective Tuesday, November 25, 2025, JATCs will have access to a new, powerful tool inside the TMS. The Course Analytics dashboard are here to help your training location move beyond basic completion data and achieve true program optimization. Are you looking to pinpoint exactly where learners struggle, justify resource investments, or benchmark your team’s performance against national standards?
By leveraging granular data on grades, time-to-completion, and activity performance, you can uncover hidden challenges and align your curriculum with real learner behavior. (more…)
Examinee Status Monitoring in the TPP!
Since its rollout, test proctors have been asking for more information on what’s going on with the examinees during the exam, and while we still recommend circulating around the room (like those old paper test days!)… (more…)