The LMS Application became unresponsive at 3:15pm Eastern, on Monday 11.26.18.  Just before 5pm Eastern the team was able to restore the functionality to normal.  Teams were swarming the issue from the moment it occurred and will continue to monitor it as always.

We are very sorry for the inconvenience this issue has caused and are acutely aware how vital this system is to run optimally at all times.

If or when more any information is available for sharing we will post here as soon as we have it.

Just after 3:15pm Eastern we saw the LMS Application begin to act unresponsive.  At the time relatively few users were on the system — Meaning there was not any kind of load based antagonist.  All support teams are actively engaged working to resolve the issue.  We are very sorry for the inconvenience this is causing.

Thank you greatly for your patience as we work to resolve the problem.

Over the past several months we have had numerous programs notify the electrical training ALLIANCE about issues that they were having with the legacy test generator. The primary issue was the inability to generate both a student version of the test and an answer key at the same time.

In most instances our support team was able to reach out to the programs experiencing this issue and (more…)