CML and Blended Learning Reporting

Greg Greiner August 10, 2023 No Comments

The Reports navigation has gotten an update! A new area specific to Computer-Mediated Learning (CML) courses has been added. This new area simplifies the procedures for locating CML course progress reports from Blended Learning course reports. The basic path to all reporting is unchanged to help make sure the basics of access to data are left unchanged. Read on to learn about the (more…)

Recent CML Course Updates

Greg Greiner June 5, 2023 No Comments

What happened, when did it happen, and why did it happen? Those are questions that may be wondered when reviewing new or updated electrical training ALLIANCE content. The following message shares some of the most significant updates made to the 1st-year CML courses, including a new CML course that just rolled out. Below are links to the webinar sessions that will be held to discuss and answer any questions you may have on this new course.

The courses that saw updates over the last few months are: (more…)

Big Changes are Coming in 2023 at the electrical training ALLIANCE

Tonya Strickland January 6, 2023 No Comments

Demystifying Computer-Mediated Learning and the ProTech Skills Institute

Unraveling the possible mystery of computer-mediated learning and the function of the ProTech Skills Institute has been something the electrical training ALLIANCE (etA) has been working on for close to a year now. The etA has been holding training that benefits every role held at a JATC/AJATC. Demystifying Computer-Mediated Learning and the ProTech Skills Institute training addresses (more…)

LMS – System Error – 10.25.2022 – Detail

Greg Greiner October 25, 2022 No Comments
At 7:45 AM Eastern on 10/25/2022 the Learning Management System experienced issues causing users to sporadically see an error message. The development teams were able to find the cause of the issue and have it rectified at 8:24 AM.


So what happened?
The system has multiple components that help it run effectively.. well.. most of the time. One of those components is a dedicated system to handle cache. (You may be familiar with browser cache.. same type of thing.) Think of cache basically like our LMS short-term memory. Users, throughout the day, make very similar requests to the system. Instead of having to calculate those similar requests each time a user asks for them, we store them in our short-term memory, our cache.
 
Unfortunately, the LMS has been telling our short-term memory space in our LMS brain, ‘hold on to this one. Don’t get rid of it. And this one too, and this one..’ They started piling up. We started to get short of space in our short-term memory.
 
The issue was experienced sporadically in various areas of the LMS as a memory error that read “Exception – OOM command not allowed when used memory > ‘maxmemory’.”
 
What did we do?
The team was able to do two things straight away:
1. Make the space in our LMS brain for short-term memory larger
2. Go through and clear out requests no longer needed.
 
We have also added more intelligence in the systems conversation about what should be held onto in the cache and for how long as well as better alerts when our short-term memory space begins to look like it might be getting full.
We apologize for any interruptions you may have experienced during this incident. We strive to be sure the system is available and performant for you and the training you deliver, and we will learn from this incident to improve on that commitment.

CML – Labs and Updates

Greg Greiner August 16, 2022 No Comments

One of the key components of delivering computer-mediated learning (CML) is the ability to support more time utilizing labs and allowing the apprentice to apply the theories to real world tasks and scenarios.  As we add more support to each course for optional in-class participations, we wanted to share with you where (more…)