Training Partner New Product Symposium Update

We are happy to announce that on January 31, 2022, you will see a new edition of the Training Partner New Product Symposium course in the PTSI Online Learning System (OLS). As we continue to work with existing and new Training Partners to support our JATCs, it became necessary to update the course. We have cleaned up and updated the Training Partner pages to make it easier and more efficient to access the information you need. (more…)

Hey…What’s That Button?

You may notice a snazzy new button on the side of the LMS. That is a help button. It’s an easy way to get to the new form to submit a Help ticket.

Right now, it goes directly to the form to submit a ticket for support for all LMS users. Soon we will also have a knowledge base implemented to easily search for common help issues.

The LMS Support link remains on the bottom right-hand side of the LMS pages, as it has always been. The difference now is that it goes directly to submitting a ticket.

The user is required to enter their email address, training location, subject, and a brief description of the problem. There is other information the user can provide, such as their role, the type of support needed, operating system, the browser they are having issues with, etc.

These tickets are routed directly to our support staff. As we continue to improve the system support, we will keep you notified.

Thanks for reading!

July 3, 2021 – System Maintenance Reminder

LMS & TMS System Maintenance Notice

Summary

The Online Learning System has a scheduled maintenance outage.

Date: July 3rd, 2021 from 9am – 9pm Eastern.

Affected Systems: The Learning Management System (LMS) and Training Management System (TMS) will be offline during this time.

Detail: This outage is to apply updates and improvements to our enterprise system.  As the system has evolved, and continues to do so, this and other proactive procedures are applied to ensure that the foundation that our system relies on remains powerful, scalable, and secure.


Extra Important Details:

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Available Now! The electrical training ALLIANCE 2021 Planning Guide

The digital version of the 2021-2022 electrical training ALLIANCE Planning Guide is now available for download. The Guide will help with all of your planning needs for the upcoming school year.

The printed Planning Guide will be mailed out soon; however, you can access the digital copy now by navigating to the Members Area of the electrical training ALLIANCE website, logging in, and choosing Downloads on the left side of the screen. The final step before accessing the digital copy is to click Catalog & Planning Guides. (more…)