The Learning Management System experienced erratic performance on Sunday, December 15, 2019 from approximately 11:55am eastern until 12:27pm eastern affecting some users and their interaction with the system. Sensors alarmed the support team immediately and troubleshooting was begun. The team found and fixed the problem and confirmed performance had returned to acceptable metrics. As soon as the team was able to provide a reason for the disturbance, a notice was placed on the login pages to both the TMS and the LMS to alert users that we were aware of and working on the issue.
We understand the importance of the LMS for our users and are very sorry for the inconvenience this may have caused. All systems began to run normally at approximately 12:27pm Eastern Sunday and continue to function acceptably. We continue to monitor the system and again, apologize for the system issue.