On Tuesday February 28th at 11:16 am Pacific, we found that our systems (LMS and Enrollment App) began to cause delayed response times and at times become inaccessible to some. As soon as we had that information we posted a Notice on the login pages to both the LMS and the Enrollment App. At 12:37 pm Pacific, we were able to cautiously update the notice to reflect that the systems were again running normally.
The cause of the issue seems related to an internet failure largely focalized on the East coast. This issue however affected users all over who access cloud based storage from data centers in the east. Some large online sites were affected…Amazon, Netflix and Time Inc to namedrop a few. Email systems came to a crawl and for a moment the Twitter-sphere was caught in a Catch-22….it wanted to shout but only a few had access.
We will continue as always to monitor the status of the systems and update all users with info if necessary.