This next-generation course is designed to make print-reading skills more in line with current 
technologies. This new course replaces the existing Blueprint Reading for Electricians Textbook and its associated course. The electrical training ALLIANCE recommends that the online eBook reference be the primary source for students in place of the printed textbook. This online textbook is available on several platforms, including the web and Android and Apple apps. Each platform has its own requirements and compatibilities, but the web-based version is currently the most stable. 
The eBook enables students to have the best experience viewing large prints and detailed drawings. Although you can view large prints and detailed illustrations on a smaller device, more screen real estate is helpful in many cases. (more…)
Hey LMS Support Team, What Do You Work On Most?
Two bits, four bits, six bits a dollar! All for the support team, stand up and holler!!
Each week the support team handles tickets submitted to the LMS Help System. Upon reviewing the trends we found it interesting what comes up as consistent and common submissions and wanted to share.
The top issues are….
- Login Issues
- Preparing for Leadership quiz navigation questions
- Printable Study Guide questions
- Students or instructors submitting errata to the Support Team
Electric Vehicle Charging Systems-17, 2nd Ed.
On January 1, 2022, the electrical training ALLIANCE released the 2nd edition EVCS-17 course. Based on the 2017 NEC, this course includes an updated presentation style to allow more flexibility (more…)
Training Partner New Product Symposium Update
We are happy to announce that on January 31, 2022, you will see a new edition of the Training
Partner New Product Symposium course in the PTSI Online Learning System (OLS). As we continue to work with existing and new Training Partners to support our JATCs, it became necessary to update the course. We have cleaned up and updated the Training Partner pages to make it easier and more efficient to access the information you need. (more…)
Hey…What’s That Button?
You may notice a snazzy new button on the side of the LMS. 
That is a help button. It’s an easy way to get to the new form to submit a Help ticket.
Right now, it goes directly to the form to submit a ticket for support for all LMS users. Soon we will also have a knowledge base implemented to easily search for common help issues.
The LMS Support link remains on the bottom right-hand side of the LMS pages, as it has always been. The difference now is that it goes directly to submitting a ticket.
The user is required to enter their email address, training location, subject, and a brief description of the problem. There is other information the user can provide, such as their role, the type of support needed, operating system, the browser they are having issues with, etc.
These tickets are routed directly to our support staff. As we continue to improve the system support, we will keep you notified.
Thanks for reading!
Where Are The Test Generator Scores?
You may have noticed, starting today, that the “Test Generator” column on the Manage Grades and Grades Report sections within the Training Management System is missing. (more…)
Electric Vehicle Course and Exam Quick Start Guide
For all those who have wondered…”Hmm…where is the info for the Electric Vehicle stuff located? That Lunar guy said Instructor Resources, but I don’t want to purchase a session yet. I could email him at the etA…where is the email that he sent me? Oh! I know!…I’ll check under the LMS User Resources tab of the blog.” (more…)
Textbook Errata
Errata…no one purposefully creates it, 
but there must be a defined process in how to handle it. Now, there’s digital errata and there’s print errata and each has its own defined process. An area that can cause issues for the learner is when (more…)
July 3, 2021 – System Maintenance Reminder
LMS & TMS System Maintenance Notice
Summary
The Online Learning System has a scheduled maintenance outage.
Date: July 3rd, 2021 from 9am – 9pm Eastern.
Affected Systems: The Learning Management System (LMS) and Training Management System (TMS) will be offline during this time.
Detail: This outage is to apply updates and improvements to our enterprise system. As the system has evolved, and continues to do so, this and other proactive procedures are applied to ensure that the foundation that our system relies on remains powerful, scalable, and secure.
Extra Important Details:
Using the LMS Assessments – Test Generator: Best Practices
Now for an important message from the support team…
If you have used an online system, you have likely experienced an online issue. Just this morning a very large support system, Fastly, a cloud tool to help with load times, had an outage that took down major components (more…)