Ensuring a Smooth Start to the New School Year: Update Respondus LockDown Browser

As the new academic year rapidly approaches at many training centers, administrators in managed computer environments are reminded to prioritize updating Respondus LockDown Browser to the latest version. This proactive step is crucial for ensuring a seamless and secure online assessment experience for both students and instructors from day one.

Maintaining the most current version of LockDown Browser ensures compatibility with learning management systems and incorporates the latest security enhancements and feature improvements. Outdated versions can lead to technical difficulties, impacting the flow of online exams and potentially causing frustration for users.

Taking the time to deploy the newest version across your managed devices before the start of the semester will minimize potential disruptions and contribute to a stable and reliable testing environment.

For detailed instructions on how to update the LockDown Browser within your environment, please refer to the following article: LockDown Browser Lab Edition

6-24-2025 TMS Service Disruption

During a routine system update on 6/24/2025 at 11:00 AM Eastern, we identified a database migration that stalled during the release process causing subsequent healthcheck failures and resulting in the decision to rollback. The rollback was completed without issue and the TMS is back online as of 1:08 PM Eastern. There was no disruption to the LMS during this time period. We apologize for any inconvenience this may have caused.

📣The 2025–2026 Training Essentials Catalogs Are Here!

The electrical training ALLIANCE is excited to announce that the Training Essentials Catalogs for Inside Wiremen and Linemen programs for the 2025–26 school year are now available!

Want a sneak peek at what’s new? Flip to the first few pages of the catalog to see all the updates and fresh additions we’ve lined up for the upcoming school year.

🗓️ Reminder: All pricing and content go into effect July 1, 2025.

Highlights include:

  • New courses like Electrical Theory 3: Alternating Current, Motor Code Calculations, and Harassment Prevention 2025
  • Streamlined course navigation with mobile-friendly tools and built-in LMS support
  • Program updates across Inside, Installer/Technician, and Residential
  • Easy access to eBooks, and ordering through the online bookstore

🔗 Download the catalog through the Bookstore and start planning for the new school year today! Printed copies will be mailed to training locations. For additional printed copies, place your order through the bookstore.

Let’s power up 2025–26!

MFA Service Error Preventing Login to the LMS – 04/03/2025

A database connection error with the MFA communication service prevented some users from accessing the LMS. The service provider detected the error at 8:10 PM pm EDT, April 3, 2025 and resolved it at 8:27 PM EDT, April 3, 2025. We apologize for any inconvenience. Only users utilizing email MFA were affected. It is recommended that all users configure SMS text or authenticator app verification as additional options to receive MFA authentication.
If you are aware of anyone still experiencing this issue during login, please instruct them to clear their cache before trying again. For instructions on how to clear your cache, click HERE