What Works for Me

BRINGING THE CODE OF EXCELLENCE TO LIFE

A New Weekly Video Podcast Series Featuring IBEW Electricians
Retelling Their Success Stories of Winning Long-Term Customers

There’s a new and unique addition to the Blended Learning course offering. It’s entitled What Works for Me | Bringing the Code of Excellence to Life. It is delivered via weekly 7-minute video podcasts. In highly engaging one-on-one interviews with IBEW electricians from locations all over the US, Leticia
Fedora, the moderator, each week reveals a new success story of how a journeyman created a long-term relationship with a customer—or, perhaps, saved one. All of the lessons learned tie back to the philosophy embedded in the IBEW Code of Excellence. The series has received enthusiastic reviews from all across the country for its one-of-a-kind style and great takeaways. Herself a veteran journeyman and apprenticeship instructor, Leticia ends each episode reminding the audience that, with customers, it’s not just the quality of your work that counts. Equally important is how you made them feel. Each What Works for Me episode entry in the LMS is accompanied with a trio of questions which apprenticeship instructors can use to stimulate classroom discussion about the videos.

See also the SGT LLC website for more details: www.sgtllc.org