A database connection error with the MFA communication service prevented some users from accessing the LMS. The service provider detected the error at 8:10 PM pm EDT, April 3, 2025 and resolved it at 8:27 PM EDT, April 3, 2025. We apologize for any inconvenience. Only users utilizing email MFA were affected. It is recommended that all users configure SMS text or authenticator app verification as additional options to receive MFA authentication.
If you are aware of anyone still experiencing this issue during login, please instruct them to clear their cache before trying again. For instructions on how to clear your cache, click HERE